Shipping Policy

At NaturalFinde, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotional events, or periods of high order volume, processing times may be extended slightly.

2. Estimated Delivery Times

United States

7–15 Business Days

International Orders

10–25 Business Days

Delivery times are estimates only and may vary depending on destination, customs procedures, local postal services, weather conditions, or other factors beyond our control.

3. Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow 2–5 business days for tracking updates to appear after shipment.

5. Shipping Delays

While we strive to deliver all orders on time, delays may occasionally occur due to:

• Customs inspections and clearance procedures

• Carrier transportation delays

• Severe weather conditions

• High seasonal shipping volumes

• Unexpected logistical disruptions

We appreciate your understanding and patience should any delays arise.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

NaturalFinde is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible.

7. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue whenever possible.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: dxmouldm341@hotmail.com

Company Name: DX-MOULD M.F.G TECH LIMITED

Company Address: ROOM 701 UNIT 127, 7/F, TOWER B, NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM ROAD, TSIM SHA TSUI, KL